We're Here For You
Brown's West Branch Ford always puts customers first!
Don’t take our word for it: Read our reviews and see what everyone is saying.
Alex was great to work with. He listened to all of my concerns and answer all of my questions. He made sure that I felt very comfortable with my purchase. Jeff in Service went above and beyond to make sure that I had everything that I had asked to be done and made sure I felt confident in my purchase.
Excellent staff, service and vehicles. Thanks for the all the assistance. I highly recommend The Brown's WB Ford team for a vehicle.
I’ve purchased 3 new F150’s from WB Ford. I recommend you talk to Alex when looking for a new vehicle!
Great place to do business
I bought my second car from Jeff and Alex yesterday and I LOVE my car! I wanted to look at one that was in a different town and they brought it down that day and had it ready for a test drive. After we made a deal they filled it with gas and let me keep my personalized plates! There is a button missing and Jeff ordered a new one right then and there and will replace it for free. I will recommend this place over and over! They are simply amazing. Thank you WBF and especially Alex and Jeff! I love my “new” Escape!
Matt was very helpful and professional throughout the buying process. Very upfront and straight forward with the pricing and explained everything related to the vehicle I purchased and knowledgeable of all the features. Never pressured or felt like I had to commit to anything until I was ready.
Company has done significantly tons of work for me save me a ton of money when another dealership was gonna rip me off has always looked out for my family vehicle and has worked with me has top-notch mechanic and very friendly service managers
I purchase a vehicle from out of state from them. I received prompt and courteous responses with any questions I had from Matt, the salesman I worked with. Outstanding service and treatment. Very friendly staff. Would highly recommend!
My experience with Brown's West Branch Ford was incredible. I was always treated with the utmost courtesy and consideration. Any questions or concerns I had were answered completely. I wasn't sure what car I wanted/needed, but I was in a position to either get a different car or give up driving. I told Matt Shawver at Brown's West Branch Ford that safety and reliability were most important to me as well as comfort. He offered several suggestions, showing me different styles. On my second visit, he answered more of my questions and, based on my preferences, we settled on a potential car. I asked to have my mechanic check it out for me. He had no problem with that and even took the car to my mechanic and waited for it to be checked out. My mechanic had some concerns with that car, not the worst but not the best, so I decided to begin again. Matt was very helpful locating a different car to try. After a test drive and positive checkup from my mechanic, it was a possible purchase. It was listed higher than I really wanted to spend, but Brown's West Branch Ford was very helpful in bringing the price to a point I felt I could make it work in my budget. Even though I had been so leery about having to hunt for a different car, my experience with Brown's West Branch Ford, especially the patient help I received from Matt Shawver, made it actually a pleasant experience and I am enjoying my car. I recommend Brown's West Branch Ford without reservation!
Great ford dealer and service department!
This was seriously the most pleasant, easy experience have ever been through when buying a vehicle. I usually cry at some point during the process, just trying to get information, working toward a reasonable price, or just utter frustration and I had not one problem, issue or unanswered question. Matt Shawver was great to work with and everyone was so very accommodating. We will not hesitate to come back.
This business will treat you like family! I have had a lot of negative experiences with auto shops so this place was a breath of fresh air. I recommend buying, selling, trading, and/or servicing your vehicle with Brown's West Branch Ford!
Considered shopping online but figured I would at least test drive some vehicles locally. Immediately upon working with Matt and the team at Brown’s West Branch Ford I knew my vehicle purchase would be with them. I never felt pressured, they gave me adequate time to feel comfortable with my decision, and they even pulled vehicles from around Eastern Iowa for me to consider. Matt was always just a phone call or text message away if I ever had any questions or concerns. I love the truck I ended up purchasing, and although I doubt I will be in the market for another vehicle anytime soon, I know that when that day comes I will be back in West Branch working with the team at Brown’s.
Great experience. Working with Alex was very easy and transaction quick. Look forward to doing business in the future.
I love dealing with Brown's West Branch Ford. It's a small town business with a real hometown attitude. I've been doing business with them for years, and will continue to do so.
I recently worked with this dealer on completing an out of state purchase. Through the entire process, they were extremely accommodating.
Helped a friend pick up a new vehicle. Extremely friendly and generous staff! They helped us trsnsfer two types of carseats, kid friendly. Highly recommend.
Needed a car quickly after we had one involved in an accident. West Branch Ford happened to have one of the few new Escape Hybrids in the State of Iowa and frankly the region. I live about an hour away so I called them and within 10 minutes we had a no nonsense deal done on the phone. Seamless transaction over the phone and email. Picked car up 24 hours later and was in and out in 20 minutes after signing paperwork. No ridiculous fees, pushy sales, up-sells or other nonsense. This is a great small town car dealer. Easily worth the drive!
Chuck Ford remains the Best!! Thank you!
THEY WERE EASY TO WORK WITH. A HAND SHAKE, AND NO PRESSURE. TOOK THE VEHICLE HOME OVERNIGHT AND RETURNED THE NEXT DAY AFTER MY WIFE WAS OFF WORK. GAVE US A GREAT DEAL WITH OUR TRADE IN. FRIENDLY, AND RELAXED ATMOSPHERE. A TOTAL THUMBS UP!
Very happy with this Ford Escape buying experience! Jeff and Alex were superb!
My family has always purchased our vehicles from West Branch Ford, and I just purchased a vehicle from Brown's West Branch Ford. They always have the best customer service and honest sales staff. I always know I can trust them and have never felt pressure to buy or uncomfortable at all. They treat their customers like they would treat their own family. I always tell my friends to check out this dealership when they are looking for a new vehicle.
Great service great staff
West Branch Ford is a top notch place to buy or get any service done. I have bought multiple vehicles from them from a Ford Taurus, Ford Focus, and now Ford Edge. When it comes to service this is where they got my loyalty. Josh and Bod (who now has retired) make things incredibly easy and fast but don’t give you any BS. They will let you know if you need anything at the time and if you have a big service coming up. Josh is incredibly knowledgeable and helpful. This day an age it’s really hard to find a service shop you can trust. Dealerships like this are incredibly hard to find. They have my loyalty and will send business their way any chance I get. Truly a pleaser to work with them.
Welcome to Brown's West Branch Ford
When searching for a reliable and friendly, full-service car dealership to work with in the Iowa City, Cedar Rapids, Muscatine area, there is no better place than Brown's West Branch Ford. We put our customers first, so rest assured, you're in good hands. No matter your car buying needs, service requests, or financial questions, we make your journey effortless, so you can focus on what matters most, enjoying your car.
Once you have selected a new or used model from our lot, it's time to discuss finances. Our finance experts are ready to get you a lease or loan that fits your budget. Save time and money and do it all with us! We make it our goal to save you money each month regardless of your budget.
Get a head start, go to our finance section and apply for credit early to save you an extra step at the dealership! If you plan to trade in your current model, you can also utilize our "Value My Trade" tool.
We're always running fantastic finance specials, so to save even more, check our available options to see where you can apply a special to your purchase.
Service & Parts Center
Your vehicle is going to go through natural wear and tear in Coralville; it's inevitable. So, when your car needs an oil change, new parts, tires rotated, or even a quick inspection, the technicians here at Brown's West Branch Ford are the best team for the job. We'll get you in and out in no time so you can get back to your busy life in North Liberty. Schedule your appointment today at a time that works best for you.
Come in to see all we have to offer. We are just a quick drive from Muscatine, located at 346 West Main Street, West Branch, IA 52358! We can't wait to meet you.