Sierra and a gentleman whose name I cannot remember were so helpful! I admittedly do not know much about cars but they never spoke down to me and are so knowledgeable! They are prompt and friendly & very much worth the drive from IC/Coralville area!

THE SERVICE THERE IS AWESOME 5 STARS

Alex and Trenton are a dynamic duo. To say sales and financing customer service is extraordinary is an understatement. They are honest, authentic and knowledgeable. I will never buy a car anywhere else. The guys that deliver cars are aces too. :) Service department and office manager wonderful as well.

Honest, intelligent service, they will do their best by you.

What an amazing staff. Very pleasant, knowledgeable and timely. The best ford service centre in the Iowa city, Coralville area. Have to travel a bit but worth it. Additionally, you can check the Herbert Hoover historic monument sites and the quaint little town.

Browns West Branch has an excellent service department. Kudos to Josh and Rodney for a job well done. Thanks for the follow up.

I cannot say enough good things about Brown’s West Branch Ford in Iowa. For starters, it was my first experience with ordering a car from out of state. I worked with Matt Shawver who was incredibly knowledgeable, honest, and patient. I’ve been searching for a jeep wrangler in upstate New York for a year that was in good condition and within the price range I was able to work with. I’ve dealt with so many shady dealerships, and it was so refreshing to find a dealership that was up front and honest about everything. They sent me pictures, videos, and were willing to find a price point that worked for both of us. I hope to deal with Brown’s in the future for all my car purchasing needs. Highly recommend!

Was a great and simple experience. Everyone was pleasant and knowledgeable.

This was car #6 in a row for us at WB Ford. Living on IC's east side, it's quicker and easier for us to head over to WB for service, and the Ford crew has always been laid back and easy to work with.

I'm sorry. I thought I was rating Brown's Jeep Dodge Chrysler. They are awesome. Thank you for saying something!

Had a really good experience! Sales staff was super helpful, very quick to respond to my questions, took care of 1 little issue I had with my new truck fast! And, shocker but my truck was delivered with a full tank of gas! Great people to work with! Will defiantly shop there again

Best buying experience I've had... Alex and the dealership were easy, fast, and fair, will seek them out next purchase I make!

Great people Jeff & Alex are!

Small town dealership, took great care of us. Made buying process easy, will definitely work with Brown's again.

I can't say enough about the staff at Brown's West Branch Ford. They were all super freidly and they made buying an auto so easy. They work with you to make you happy. You have to visit Brown's West Branch Ford if you are ever looking for an auto. They will not disappoint.

During Christmas this past year, trying to make it to see family, car breaks down, little town I've never been before, finally find a tow truck to pick up vehicle, didn't know where to take it, and found browns off maps... Couple days till it opens after the break, and explain the situation... After all the phone calls, back and forth with the uncertainty of getting the vehicle back home... I'd like to say the hospitality, patience and friendly confines of letting my car sit in there lot for almost two weeks helped get me and my car back home safely. They weren't able to work on my vehicle, but offered as much help as possible due to the situation. Thank you.

Matt Shawver was wonderful! Offered to assist us when we were having car trouble before our purchase, stayed late so we could test drive a vehicle and stayed in contact with us! He was never pushy and was upfront during the buying process! He also followed up immediately with concerns we had on equipment and getting our second key! Great experience.

Great experience! Our salesman, Alex, was a great guy... never pushy and very thorough. He made accommodations for our changing schedule... thank you very much! Very happy with our 'new' Durango!

Just purchased my second vehicle from Browns and couldn’t be more satisfied. Alex was great to work with, and answered all of my questions and concerns I had.

Never purchased a car out of state, much less never to physically touch. But these guys blew it away and delivered car to Mn, fantastic, nicest car I ever purchased used. Thx so much, in the day of scams a wire transfer felt odd, but it all went thru easy peasy. (Alex/Jodi) and so on.

Alex was great to work with. He listened to all of my concerns and answer all of my questions. He made sure that I felt very comfortable with my purchase. Jeff in Service went above and beyond to make sure that I had everything that I had asked to be done and made sure I felt confident in my purchase.

Excellent staff, service and vehicles. Thanks for the all the assistance. I highly recommend The Brown's WB Ford team for a vehicle.

I’ve purchased 3 new F150’s from WB Ford. I recommend you talk to Alex when looking for a new vehicle!

Great place to do business

I bought my second car from Jeff and Alex yesterday and I LOVE my car! I wanted to look at one that was in a different town and they brought it down that day and had it ready for a test drive. After we made a deal they filled it with gas and let me keep my personalized plates! There is a button missing and Jeff ordered a new one right then and there and will replace it for free. I will recommend this place over and over! They are simply amazing. Thank you WBF and especially Alex and Jeff! I love my “new” Escape!