I was very happy with the service at Brown"s West Branch Ford. Everyone was friendly and on the ball with the questions I had. The experience was made easy by the professionalism of the sales staff. I will be returning in the future.

I cannot say enough good things about my experience! As an out of state buyer, and the challenges associated with that, the full team at Brown's West Branch Ford could not have been more helpful and PATIENT, as we worked through finance options, delivery options, and the like. They treated my rather paltry transaction for a 27 year-old used car as if I were buying a brand new $90K vehicle! When the car arrived it was cleaned and prepped just like it was a new car. Just a great overall experience! I would buy from them again in a heartbeat! Thanks again to Matt and team at Brown's West Branch Ford!

Jeff's the man. Thank you.

All around great experience. No pressure sales, no haggling, and plenty of freedom to make wise decisions.

Very happy with the sales staff and pricing. I would recommend Brown's Ford to anyone looking for a car.

Have always had quality service and excellent deals!

I traveled 200 miles and three hours and Alex was all I could have asked for in a salesman. was very courteous, honest and treated me with respect. if the need arises I will make the trip to see him again.

The staff was super friendly and made the car buy experience positive. Very fair and really took their time with us.

Alex in the Sales Department was patient, helpful and fair to deal with and many thanks to the Service Department who got me on my way with a same day oil change. I came from out of state to see a specific vehicle. It was worth the trip!!!

I would like give all the girls and guys in the service and parts department a super shoutout for treating an out of towner like a loyal customer!!!!!! Hat’s off to Ciarra, Rodney, Josh, Curtis, Hallie and superstar mechanic Jeff. You guys are the best!!!!

Great buying experience. Matt delivered our new Bronco and took the time to program everything.

Awesome group of people there to deal with!

Alex made the car buying process very easy and gave fair value on my trade in. Would recommend!

Definitely a good experience with this dealership, Alex was very helpful and answered all my questions and was never pushy. Would highly recommend.

Great people to work with.

I bought my 2023 Maverick at Brown’s West Branch Ford. Matt Shawver was a sales person that helped me. He was extremely helpful in all phases of the purchase of the truck. He’s knowledgeable, patient and a genuinely nice person. He is prompt in getting back to inquiries or updates, that he has. I would highly recommend Brown’s West Branch Ford and particularly Matt.

Very good and helpful dealership. Alex is nice and professional. I will highly recommend this dealership. Very satisfying service!

Sierra and a gentleman whose name I cannot remember were so helpful! I admittedly do not know much about cars but they never spoke down to me and are so knowledgeable! They are prompt and friendly & very much worth the drive from IC/Coralville area!

THE SERVICE THERE IS AWESOME 5 STARS

Alex and Trenton are a dynamic duo. To say sales and financing customer service is extraordinary is an understatement. They are honest, authentic and knowledgeable. I will never buy a car anywhere else. The guys that deliver cars are aces too. :) Service department and office manager wonderful as well.

Honest, intelligent service, they will do their best by you.

What an amazing staff. Very pleasant, knowledgeable and timely. The best ford service centre in the Iowa city, Coralville area. Have to travel a bit but worth it. Additionally, you can check the Herbert Hoover historic monument sites and the quaint little town.

Browns West Branch has an excellent service department. Kudos to Josh and Rodney for a job well done. Thanks for the follow up.

I cannot say enough good things about Brown’s West Branch Ford in Iowa. For starters, it was my first experience with ordering a car from out of state. I worked with Matt Shawver who was incredibly knowledgeable, honest, and patient. I’ve been searching for a jeep wrangler in upstate New York for a year that was in good condition and within the price range I was able to work with. I’ve dealt with so many shady dealerships, and it was so refreshing to find a dealership that was up front and honest about everything. They sent me pictures, videos, and were willing to find a price point that worked for both of us. I hope to deal with Brown’s in the future for all my car purchasing needs. Highly recommend!

Was a great and simple experience. Everyone was pleasant and knowledgeable.